Return Policy

At Supply Chain

We guarantee total customer satisfaction, for this reason we are proud to offer free returns on all products purchased in-store. Please NOTE that all our products are high quality and directly from the manufacturers, so you have to be sure of what you wish to purchase before you make a purchase at our online store, because WE DO NOT ISSUE REFUND for items purchased online, we rather issue a REPLACEMENT instead. If you purchase in-store and you are not completely satisfied with your purchase, you may return unused merchandise within 30 days for a prompt refund. You will be refunded for the merchandise total, plus applicable sales tax paid. For online purchase, shipping and handling charges are not refundable unless product arrives damaged or the incorrect product was shipped. Please allow 14 business days for us to process your replacement. Please allow 1 to 2 billing cycles for the credit to show up on your credit card statement. Please return your unused merchandise by following the instructions below. If you return any part of your order and that order was part of a promotion, any refund may be reduced. NOTE: We do not accept online store returns in store. Return Instructions If you purchase in-store and wish to return any part of your order and that order was part of a promotion, any refund may be reduced. If you have any questions regarding your return, please email with your receipt number and the reason you want to return each item. A Customer Care Representative will be happy to help; and, if necessary, send you shipping instructions for the item(s) to be replaced. Returning Damaged Merchandise Purchased Online If your merchandise was damaged in transit or is defective, please contact our Customer Service department to also arrange for a replacement.
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